Effective Date: 01 January 2020
Africa, owner of the site or platform and any of its sub-domains
(collectively the “Website”), is committed to protecting the privacy
and confidentiality of personal information entrusted to us.
What Is Personal Information?
Information Collected by eTv Africa
eTv Africa collects
Personal and other Information that is voluntarily provided by you when
you register, open an account, view a Webcast or Live-stream, enter
information o our platform using the collaborative features, answer our
polls or surveys, register as a member, sign up for additional
services, access our online forums and other services, purchase or
advertise the sale of (and sell) goods or services, or communicate with
us by mail, telephone or electronically. The type of information we
collect and maintain could include your name, mailing address, email
address, telephone number, gender, date of birth, purchase history,
credit card number, complaints you may have about our products or
services, a record of promotions offered to you, and your preferences.
This type of information is collected, used and disclosed in accordance
with the form of consent required by applicable law and its use is
limited to the objectives for which it was collected as described in
We may collect information through technology (such as logging IP addresses) for routine system administration purposes, to make our Website more interesting and useful to you, or to manage data and content delivery.
Privacy of Children
those parts of the Website which may appeal directly to children under
has the following additional online privacy policies which speak
specifically to the Personal Information of Minors. The following is in
the programs and services offered by eTv Africa
may not be intended for Minors and we do not knowingly collect Personal
Information from Minors on the Website. When registering on the Website
however, we do not require that users confirm that they are not a Minor.
eTv Africa urges all parents and legal guardians to supervise their children’s exploration of the Internet and any online services, and to teach their children about protecting their Personal Information online.
Collection Of Personal Information
eTv Africa may collect Personal Information for the following reasons:
To provide you with the products or services you have requested, including viewing a Webcast, Live streaming;
To provide you with services in accordance with your account;
To allow us to serve you better through enhanced products, customer service and directed eTv Africa promotional efforts of particular interest;
To properly investigate and respond to any complaints, questions or concerns you may have about our products or services; and
To determine your eligibility for our products and services.
If you opt in to receive offers, promotions or other information from eTv Africa, your information will be used to provide you with promotional offers for eTv Africa products that we believe may interest you and to solicit your opinion on our products and services. If you have opted in to receive these offers, we may also use your Personal Information to ensure that your contact information is accurate and up to date.
Type Of Information Disclosed
To Third Parties To Perform Processing and Other Specialized Services: At times, eTv Africa may use outside organizations to perform specialized services such as, but not limited to, contests or collection of overdue accounts. These service providers are only given the information needed to perform those services and they are bound contractually to protect the privacy and security of your information and to limit the use of your Personal Information to the service being provided.
To Third Parties in the Event of Legal Reasons: We advise you that we may disclose Personal Information to the government or to other legal or regulatory authorities (i) if so ordered by a court of law or (ii) for other legal reasons, such as (a) to comply with legal process such as a search warrant, subpoena or court order; (b) to protect the company’s rights and property; (c) to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of the Website; or (e) in emergencies, such as when we believe someone’s physical safety is at risk. In some cases, disclosure may be required by law to be without notice to you.
To a Third Party in the Event of a Significant Transaction or Other Event: In the case of any significant transaction or event involving eTv Africa, including for example (but not limited to), a sale, merger, amalgamation, financing, re-organization, bankruptcy, liquidation, or insolvency, other parties to the transaction and their professional advisers may need to have access to eTv Africa’s customer lists and various databases as part of the due diligence process. In this event, eTv Africa would only provide such access under terms of a strict confidentiality agreement. Also, upon completion of the transaction or event, your Personal Information would be transferred to eTv Africa successor-in-interest to be used for the purposes for which it was collected.
Information Validity Period
Personal Information is kept for such period as is reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods. When your Personal Information is no longer required for a specific purpose or legal requirement, it will be erased from our records.
Security in Place To Safeguard Personal Information
eTv Africa has implemented physical, electronic and administrative measures to protect your information from error, loss or unauthorized access. For example, we use industry-standard efforts, such as passwords and firewalls to safeguard the confidentiality of your Personal Information contained on our servers. In addition, our employees and any third parties we use are contractually bound to protect the confidentiality of your Personal Information and access is restricted to those with a need to know the information to carry out an identified purpose.
Control Of Your Collected Personal Information, Use and Disclosure
You have control over how we collect, use and disclose your Personal Information. Any comments, questions or changes regarding the collection, use and disclosure of your Personal Information will be directed to eTv Africa‘s Customer Service Department, as described below.
A request for a copy of the Personal Information we keep about you, depending on the laws of your country, must be made in writing giving details with which can identify you. Information will be provided to you in accordance with applicable law.
Questions, Updating and Accessing Your Personal Information
Customer Service Department
Email to: firstname.lastname@example.org
Please note that in the event that certain information is required by eTv Africa to process payment and fulfill any orders that you may place through the Website. This means that if you withdraw your consent to the collection, use or disclosure of your Personal Information for these purposes, eTv Africa will not be able to fulfill your orders.